Payment Policy
Last updated: May 2026 · China Business Travel
Section 01
Overview
This Payment Policy sets out the terms and conditions governing all payments made to China Business Travel in connection with our business trip, factory tour, supplier sourcing, trade show and corporate MICE programmes. By making a payment or confirming a booking, you agree to the terms set out in this policy. Please read this document carefully before proceeding with any payment.
Section 02
Booking Deposit
To confirm your programme booking, a non-refundable deposit is required. The deposit amount varies depending on programme type and group size.
| Programme Type | Deposit Required | When Due |
|---|---|---|
| Executive Business Tour (per person) | 30% of total programme fee | Within 7 days of booking confirmation |
| Corporate Delegation Group | 30% of total programme fee | Within 7 days of booking confirmation |
| Sourcing & Factory Audit Small Groups | 25% of total programme fee | Within 14 days of booking confirmation |
| Trade Show Single Buyer Trip | 50% of total programme fee | Within 5 days of booking confirmation |
Your booking is only formally confirmed upon full receipt of the deposit payment. Factory slots, hotel rooms and venue reservations cannot be held without paid deposit.
Section 03
Final Payment
The remaining outstanding balance must be fully settled before your programme departure date. Final payment deadlines are based on trip length:
| Programme Duration | Final Payment Deadline |
|---|---|
| Programmes of 7 days or less | 30 days before departure |
| Programmes of 8–14 days | 45 days before departure |
| Programmes of 15 days or longer | 60 days before departure |
Failure to complete full payment by the due date will result in automatic booking cancellation, and the deposit amount will be fully forfeited with no refund.
Section 04
Accepted Payment Methods
We support the following payment channels for all corporate travel programmes:
- International Bank Transfer (SWIFT / TT) — primary recommended payment method for all enterprise clients
- Supported settlement currencies: USD, EUR, GBP, CNY (Chinese Yuan)
- Official bank account details will be sent via formal invoice document
- All bank transfer handling charges are fully borne by the paying client
We do not accept credit cards or PayPal payments at present. If you require special payment arrangements, contact our team for advance consultation.
Section 05
Invoicing & Receipts
An official service invoice will be issued immediately after your booking is confirmed. A formal payment receipt will be sent to your registered email within 3 working days after we receive and verify your transfer. All invoices are issued under the booking company’s legal name, and billing information cannot be modified once generated.
Section 06
Cancellation & Refund Policy
We acknowledge unexpected schedule changes may occur; our official cancellation and refund rules are as follows:
| Cancellation Notice Period | Refund Standard |
|---|---|
| 60+ days prior to departure | Full payment refund, deposit deducted |
| 45–59 days prior to departure | 50% refund of total programme cost |
| 30–44 days prior to departure | 25% refund of total programme cost |
| Less than 30 days before departure | No refund available |
| No-show without prior notice | No refund available |
Deposit payments are non-refundable under all cancellation scenarios. Qualified refunds will be processed within 14 working days after written cancellation confirmation.
Section 07
Programme Cancellation by China Business Travel
China Business Travel reserves the right to postpone or fully cancel a programme under exceptional uncontrollable circumstances, including:
- Insufficient group volume for scheduled shared group tours
- Force majeure: natural disasters, public health outbreaks, regional unrest
- Official government travel restrictions, border entry suspensions
- Factory shutdown, venue closure or safety risks making travel unworkable
If we cancel your programme, all paid funds will be fully refunded within 14 working days. We shall not be liable for external expenses such as international flights, visa fees or travel insurance losses.
Section 08
Programme Changes & Amendments
If you need to adjust your confirmed booking itinerary or participant information, notify us as early as possible. Additional amendment fees may apply based on the type of change:
- Participant name edits: free if notified 30+ days before travel
- Trip date rescheduling: subject to resource availability and rebooking administrative fee
- Itinerary / factory visit adjustments: extra supplier costs + admin charge applicable
- Reduction of group size: will trigger per-person unit price adjustment
Section 09
Currency & Exchange Rates
All official programme quotations are denominated in US Dollars (USD) unless we sign a separate written currency agreement with you. If you transfer funds in other currencies, the exchange rate effective on the payment arrival date will be used for settlement. China Business Travel takes no responsibility for exchange loss caused by fluctuation between quotation date and transfer date.
Section 10
Late Payment Terms
Payments received after the agreed deadline will trigger the following consequences:
- Automatic booking cancellation and complete deposit forfeiture
- Released factory, hotel and venue reservations to other clients
- Monthly overdue surcharge of 2% on all outstanding balances
If you encounter financial delays and cannot pay on schedule, please contact our team in advance to discuss flexible solutions where feasible.
Section 11
Governing Law
This Payment Policy shall be governed and interpreted under the laws of the People's Republic of China. All payment-related disputes fall under the exclusive jurisdiction of Shanghai municipal courts of China.
Section 12
Payment Enquiries
For all questions about invoices, transfers, deposits and refunds, contact our finance team directly.
Company
China Business Travel
Office Locations
Shanghai HQ: No. 55 Xin'er Road, Baoshan District, Shanghai, 200940
Beijing: No. 23, Fengbao Road, Fengtai District, Beijing 100070
Shenzhen: No. 9, Xinshenlong Road, Longgang District, Shenzhen, 518116
info@business-trip-to-china.com
+86 137 9854 4204