Privacy Policy
Last updated: May 2023 · China Business Travel
Section 01
Introduction
This Privacy Policy explains how China Business Travel ("we", "us", "our") collects, uses, stores and protects personal information when you visit our website www.business-trip-to-china.com (the "Site") or contact us about business trip planning, factory visits, supplier sourcing, trade show support, corporate MICE services and related programs.
By using this Site or submitting information through our contact form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this Site or submit your personal information to us.
Section 02
Who We Are
China Business Travel is an international corporate business travel and sourcing service provider. We are the data controller responsible for your personal information collected through this website.
- Company: China Business Travel
- Headquarters: No. 55 Xin'er Road, Baoshan District, Shanghai, 200940 China
- Branch Offices: Beijing, Shenzhen
- Email: info@business-trip-to-china.com
- Phone / WhatsApp: +86 137 9854 4204
- Website: www.business-trip-to-china.com
Section 03
Information We Collect
We collect personal information in the following ways:
Information you provide directly:
- Full name and job title
- Company or organisation name
- Email address, phone number, WhatsApp and WeChat
- Trip details: industry, group size, preferred dates, cities and business requirements
- Messages and enquiries submitted through our contact form
- Any other information you choose to share when requesting a program proposal
Information collected automatically:
- IP address and approximate location (city/country level)
- Device information (browser type, operating system, screen resolution)
- Usage data (pages visited, time on page, clicks, referring website)
- Cookie and tracking data (see Section 08 for details)
Information from third parties:
- If you contact us through social media, messaging apps or partner organisations, we may receive your name and contact details as permitted by their privacy settings
Section 04
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Details |
|---|---|
| Responding to enquiries | To respond to your questions and provide information about our business travel, sourcing and corporate event programs |
| Preparing proposals | To create tailored trip itineraries and service proposals based on your business requirements |
| Programme delivery | To organise and manage your confirmed factory visits, trade show tours, meetings and incentive travel programs |
| Communication | To schedule calls, send updates and communicate about your booked business trip |
| Website improvement | To analyse how visitors use the Site and improve content and user experience |
| Marketing (opt-in only) | To send relevant updates about China factory tours, sourcing and corporate services — only if you have opted in |
| Legal compliance | To comply with applicable laws, regulations and protect our legal rights |
We do not sell your personal information to any third party. Ever.
Section 05
Legal Basis for Processing (EU & UK Users)
If you are located in the European Union or the United Kingdom, our legal bases for processing your personal data include:
- Consent — when you submit forms or opt in to receive information from us
- Contract — when we process data to respond to your requests and prepare or perform business travel services you have requested
- Legitimate interests — such as improving our Site, maintaining security and communicating with potential business clients in a reasonable manner
- Legal obligation — when we must keep certain records for tax, accounting or regulatory compliance purposes
Section 06
How We Share Your Information
We share your information only in the following limited situations:
- Service providers: Trusted third-party providers who help us operate the Site, host data, send emails or analyse traffic — for example, website hosting, email services and web analytics
- China-based partners: If you request a program involving factories, hotels, venues, logistics providers, we may share only the information necessary to obtain quotations or design your trip, and only when you have requested such services
- Factory & venue hosts: To confirm and arrange factory visits, corporate meetings or exhibition access, we may share participant names and organisations for site security and entry purposes
- Legal and compliance: When required by law, regulation or court order, or to protect our rights, safety or the rights and safety of others
We do not share your information for unrelated third-party marketing purposes. Any partner who receives your data is contractually required to keep it confidential and use it only for the stated purpose.
Section 07
International Data Transfers
Because our services involve cross-border business trips within China, your information may be processed in China and wherever our hosting providers are located.
Where required by law, we take reasonable steps to ensure that any international transfer of personal data is protected by appropriate safeguards, including contractual clauses where applicable.
Section 08
Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to improve your experience and understand how the Site is used. We use cookies to:
- Remember your preferences and previously visited pages
- Understand how visitors use the Site and which business service content is most useful
- Improve performance, security and navigation
- Measure the effectiveness of our industry marketing (where applicable)
We may use tools such as Google Analytics to collect aggregated, anonymised statistics about traffic and usage patterns. You can control cookies through your browser settings, including blocking or deleting them. Note that disabling certain cookies may affect some features of the Site.
For full details on the cookies we use, please see our Cookie Policy.
Section 09
Data Retention
We keep your personal information for as long as necessary to:
- Respond to your enquiry and provide requested business trip information
- Maintain an ongoing service relationship if you become a client
- Comply with our legal, tax and accounting obligations
In general, we retain client and enquiry data for up to 5 years after the last interaction. If you would like us to delete your data sooner, please contact us using the details in Section 15.
Section 10
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete data
Right to Deletion
Request deletion of your personal information (subject to legal retention requirements)
Right to Object
Object to or restrict certain types of processing
Right to Withdraw Consent
Withdraw consent at any time where we rely on it as a legal basis
Right to Portability
Request a copy of your data in a portable format where applicable
To exercise any of these rights, contact us at info@business-trip-to-china.com. We may need to verify your identity before responding. We will respond within 30 days.
Section 11
Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. These include secure servers, encrypted connections (HTTPS) and restricted access to personal data within our team.
However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for keeping any account credentials or access information confidential.
Section 12
Third-Party Websites
Our Site may contain links to third-party websites including hotel sites, airlines, news sites, LinkedIn, WhatsApp and WeChat. We are not responsible for the privacy practices or content of those external sites. When you follow a link to another website, please review that site's own privacy policy.
Section 13
Children's Privacy
Our corporate business travel services are aimed at adult professional business decision-makers. We do not knowingly collect personal information from children under 16 without appropriate parental or guardian consent. If you believe a child has provided us with personal information without consent, please contact us immediately.
Section 14
Changes to This Privacy Policy
We may update this Privacy Policy from time to time — for example when we change our services, adopt new tools or to comply with new legal requirements. The "Last updated" date at the top of this page shows when this Policy was last revised. Any changes will be effective when posted on this page. We encourage you to review this page periodically.
Section 15
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us directly.
Company
China Business Travel
Office Locations
Shanghai HQ: No. 55 Xin'er Road, Baoshan District, Shanghai, 200940
Beijing: No. 23, Fengbao Road, Fengtai District, Beijing 100070
Shenzhen: No. 9, Xinshenlong Road, Longgang District, Shenzhen, 518116
info@business-trip-to-china.com
+86 137 9854 4204